Terms of Service
Bill is a product of ASDF Consulting (Pty) Ltd (registration number: 2023/566704/07), a South African private company with its principal place of business at 2 Blaauwklip Office Park, Webersvallei Road, Stellenbosch, Western Cape, South Africa ("we", "us", "our").
These Terms of Service ("Terms") govern your access to and use of Bill. By creating an account or using our services, you agree to these Terms. If you do not agree, do not use Bill.
These Terms must be read together with our Privacy Policy and Refund Policy.
1. Service Description
Bill is an AI-assisted legal billing platform for South African legal professionals. It provides:
- AI chat billing assistant (text and voice)
- Email and messaging platform integration
- Time and expense tracking
- Client and matter management
- Invoice generation and PDF export
- Multi-user accounts with owner and member roles
Bill is provided on an "as available" basis. We do not guarantee uninterrupted access and reserve the right to modify or discontinue features with reasonable notice. We make no uptime or service level commitments.
AI features: Bill uses artificial intelligence to suggest billing entries and transcribe voice notes. AI output may contain errors. You are solely responsible for reviewing and approving all AI-generated content before relying on or sending it to clients.
2. Subscriptions and Payment
Free trial: New accounts receive a one-calendar-month free trial. No payment is required during the trial period.
Paid plans: After the trial, continued access requires a paid subscription. Fees are as displayed on our website at the time of purchase. Subscriptions are billed monthly via Paystack.
Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. Refunds are governed by our Refund Policy.
Changes to fees: We will give you at least 30 days' notice before changing your subscription fee.
3. User Obligations
You agree to:
- Provide accurate registration information and keep it up to date
- Keep your account credentials confidential and notify us immediately of any unauthorised access
- Use Bill only for lawful purposes and in compliance with all applicable laws
- Comply with the rules and code of conduct of the Legal Practice Council under the Legal Practice Act 28 of 2014 in your use of Bill
- Comply with the terms of any third-party platforms you connect to Bill
- Not use Bill to store or transmit content that is unlawful, defamatory, or infringes any third party's rights
- Not attempt to reverse-engineer, copy, or interfere with Bill's systems
You remain solely responsible for the accuracy of all billing entries and invoices generated through Bill, regardless of whether they were suggested by AI.
4. Data and Privacy
Your use of Bill involves the collection and processing of personal information. Our Privacy Policy explains in full what we collect, why, and how.
In summary:
- We process your data to provide and improve Bill
- You own your data; we do not sell it
- You may request an export of your data or submit a deletion request at any time by contacting us
- If you cancel your subscription, your data remains available for 30 days, after which it will be deleted in accordance with our retention schedule
For data access, correction, deletion, or export requests, contact our Information Officer at ricky@asdf.africa.
5. Intellectual Property
Bill and all underlying technology, software, and content are owned by ASDF Consulting (Pty) Ltd and protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use Bill for your internal business purposes during the term of your subscription.
You retain ownership of all data, documents, and content you upload or create through Bill. You grant us a limited licence to process that content solely to provide the service to you.
6. Termination
By you: You may stop using Bill and cancel your subscription at any time through your account settings.
By us: We may suspend or terminate your account if you materially breach these Terms, fail to pay subscription fees, or if we are required to do so by law. We will give you reasonable notice where possible.
After termination: Your data will be retained for 30 days, during which you may request an export. After 30 days, it will be deleted. Clauses that by their nature should survive termination (including intellectual property, dispute resolution, and governing law) will do so.
7. Warranties and Indemnity
Bill is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
You agree to indemnify and hold harmless ASDF Consulting (Pty) Ltd, its directors, employees, and agents from any claims, losses, or damages arising from your use of Bill, your breach of these Terms, or your violation of any applicable law or third-party rights.
8. General
Governing law: These Terms are governed by the laws of the Republic of South Africa.
Dispute resolution: We will attempt to resolve any dispute by negotiation. If negotiation fails within 30 days, either party may refer the dispute to mediation administered by the Arbitration Foundation of Southern Africa (AFSA). If mediation fails, disputes will be resolved by the Western Cape Division of the High Court of South Africa.
Changes to these Terms: We may update these Terms from time to time. We will notify you of material changes at least 30 days before they take effect, by email and by notice on our website. Continued use of Bill after changes take effect constitutes acceptance.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
Assignment: We may assign our rights under these Terms to a successor entity. You may not assign your rights without our prior written consent.
Entire agreement: These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding Bill.
Contact
General enquiries: ricky@asdf.africa
Information Officer (POPIA): Ricky Klopper — ricky@asdf.africa — +27 69 0411 717
Complaints: You may also lodge a complaint with the Information Regulator of South Africa at POPIAComplaints@inforegulator.org.za or 0800 017 160.
ASDF Consulting (Pty) Ltd — 2 Blaauwklip Office Park, Webersvallei Road, Stellenbosch, Western Cape